Simplifying Bloomberg's Intra-Firm Chatbots for Digital Transformation
Financial giant Bloomberg has introduced a new service called Intra-Firm Chatbots to boost digital transformation efforts for its clients.
What's the Deal?
- Purpose: Intra-Firm Chatbots help Bloomberg Terminal users in the same company communicate more efficiently.
- Integration: Through IB Connect, a suite of services, users can smoothly connect Bloomberg Terminal with their in-house tools, enhancing collaboration.
- Two-Way Integration: Clients can link their IB chat rooms with internal systems, using natural language processing to organize data and make it accessible to their Intra-Firm Chatbots.
- Customization: Clients can use a software development kit (SDK) to personalize chatbots according to their tech stack and internal workflow.
Types of Chatbots
- Q&A Intra-Firm Chatbots:
- Facilitate two-way communication to gather actionable intelligence from internal systems.
- Notification Intra-Firm Chatbots:
- Provide timely alerts and business intelligence within IB chat rooms without disrupting ongoing communication.
- Introduction: Prior to this, Bloomberg introduced BloombergGPT, a language model for the finance industry.
- Limitations: While powerful, BloombergGPT is monolingual (English only) and may have biases and toxicity issues, common in language models.