Unlocking Digital Transformation: Introducing Intra-Firm Chatbots After BloombergGPT

Yug Damor

Nov 14, 2023 — 1 min read

Simplifying Bloomberg's Intra-Firm Chatbots for Digital Transformation

Financial giant Bloomberg has introduced a new service called Intra-Firm Chatbots to boost digital transformation efforts for its clients.

What's the Deal?

Purpose: Intra-Firm Chatbots help Bloomberg Terminal users in the same company communicate more efficiently.
Integration: Through IB Connect, a suite of services, users can smoothly connect Bloomberg Terminal with their in-house tools, enhancing collaboration.
Two-Way Integration: Clients can link their IB chat rooms with internal systems, using natural language processing to organize data and make it accessible to their Intra-Firm Chatbots.
Customization: Clients can use a software development kit (SDK) to personalize chatbots according to their tech stack and internal workflow.

Types of Chatbots

Q&A Intra-Firm Chatbots:
Facilitate two-way communication to gather actionable intelligence from internal systems.
Notification Intra-Firm Chatbots:
Provide timely alerts and business intelligence within IB chat rooms without disrupting ongoing communication.

BloombergGPT Background

Introduction: Prior to this, Bloomberg introduced BloombergGPT, a language model for the finance industry.
Limitations: While powerful, BloombergGPT is monolingual (English only) and may have biases and toxicity issues, common in language models.

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